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Customer Service Survey

Please help us improve our service by completing this survey.

Customer Name
Enter the 5 or 6-digit Order# on your Invoice	* Required
Technician or CSR's Name
1. Was our office staff courteous?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
2. Was our office staff knowledgeable?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
3. Was our office staff helpful in scheduling your appointment?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
4. Was our technician on time?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
5. Was our technician courteous?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
6. Was our technician professional in appearance?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
7. Was our technician professional in knowledgeable?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
8. Did our technician spend enough time at your property?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
9. Was our fee about what you expect to pay for this type of service?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
10. Are you satisfied enough with our service that you would recommend us to a friend or family member?	Extremely Satisfied	Very Satisfied	Moderately Satisfied	Barely Satisfied	Not At All Satisfied	Unknown or No Opinion
COMMENTS
What do you like about our service? What can we do to make our service better?

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